Moving In

Prior to all move-ins and deliveries of bulk and heavy goods into and out of The Witton, Mosaic caretaking must be notified by emailing caretaking@mosaicproperty.com.au.

Advance notice will enable a smoother transition for all parties affected, including building management, existing residents and, of course, the resident(s) moving in.

Some points to consider regarding your move-in, and protective measures associated with same, are:

1. Advance booking (48 hours’ minimum notice by email). This is necessary to ensure that the move does not conflict with an existing booking.
2. The need to prepare the passenger lifts for the pending move by installing protective curtains, and to halt passenger lift service during planned transportation of furniture.
3. Ensuring that the security of the development is maintained during the move.
4. Supervision, to ensure no damage is done to common property; for instance, damage to sprinkler heads, feature lift lobby joinery surrounds etc.
5. Advising on, or assisting the new resident/s regarding issues relating to the development’s common areas, including the car park; and
6. Updating the resident database and security access.

Please note there will be some additional requirements and processes in place for the initial period of move ins due to the volume of residents occupying their apartments for the first time. Please refer to the instructions provided as part of your handover emails

The Witton incorporates an integrated access control system to regulate access for residents and guests. A system of proximity readers & intercom panels control access to carparks, building entry doors and lift controls. You will have been provided proximity fobs for access to common areas and keys for apartment access.

Building Access

Both buildings are accessed from Finney Road via The Witton’s driveway.

When entering the carparks, there are secure lines by way of roller door. Entry is gained with the use of access fob, whilst sensors trigger the roller doors to open automatically on exit.

For residents of Building 1 and visitors, please note there is an additional roller door to the visitor parking area which closes after 7pm. Use your access fob or intercom panel for entry.

A pedestrian foot path runs along the left-hand side of the driveway.

The pool, sun deck, gym, raised lawn and seating areas are located on the Roof of Building 1.

You will need to use your security fob to access each of these areas.

Apartment Access

Building 1 apartments are all accessed via the main lobby and serviced by both lifts.

Building 2 is serviced by two separate foyers and lifts. Please follow the building signage and note the corresponding foyer to gain entry to your apartment.

In the event of a resident locking themselves out, they can contact Able Security Group direct on 07 5443 7955 to request access.

Any person requesting to be let into the property will be required to supply evidence to the registered locksmith that they actually reside at the property.

Please note that the call out cost will be payable directly by the resident. 

The complex has a registered key system in place for the security of all residents. This includes all common area doors, services, and individual unit doors.

The locksmith for The Witton’s registered key system is Able Security Group.

Any additional key, swipe fob or garage remote requests are to be directed to the Caretaking Team via caretaking@mosaicproperty.com.au who will coordinate review and approval on behalf of the body corporate. For keys, a signed Key Request will be issued to the registered locksmith with the requesting resident’s contact information.

You will be sent an invoice for payment. Once the invoice has been paid, the additional items will be issued to the resident via Registered Post.

Swipe fobs will only provide access to your apartment level, basement and carpark levels and communal areas.

To call a lift, press the lift call button. When inside the lift, pass your access fob near the proximity reader and then press your floor number.

The Witton apartments are equipped with a video intercom system. You will notice your intercom panel installed in either your living area or hallway.

An intercom call station is installed at the building entry doors and carpark security lines. Each call station is interfaced with the corresponding door it opens and is linked back to the call station within your apartment.

To call an apartment, simply dial the unit number followed by the bell symbol.

The ‘key symbol’ on your apartment wall station will unlock the corresponding door from which the call came and send the lift to the level of the building occupant authorising access.

The Witton provides 36 visitor parking bays located on the Ground and Second level of Building 1 carpark.

A total of 189 bicycle parking spaces is provided, comprising 141 for Residents on the car park levels and 36 for guests as well as 12 electric communal bikes.

After 7pm, visitors will need assistance from the building occupants via the intercom panel to access the parking spaces and bike racks located behind the secure line.

Please note use of the visitor car parks and visitor bike racks is strictly limited to genuine visitors and is not to be used by building residents. Any residents not complying with the visitor parking by-laws will be breached.

The Mosaic Resident mobile application is used to house key information, including manuals, warranties, and building contacts.

Residents will be provided with more information on downloading and using their app following settlement.

If you require any assistance with the resident app, please reach out to Mosaic Caretaking on caretaking@mosaicproperty.com.au.

While the prospect of introducing a furry friend into your new home is exciting, there is a process to be followed to help ensure the needs of all Residents are taken into consideration.

1. An application to the body corporate is necessary to advise that a Resident wishes to keep a pet on the premises and provides an opportunity for pet owners to present relevant and specific information relating to their animals.
2. Prior to lodging your application, familiarise yourself with the relevant Body Corporate By-Laws so that you can ensure your companion meets all requirements. Relevant Body Corporate By-Laws can be requested from your Stata Manager or found on the Mosaic Resident’s App.
3. Submit a Pet Application Form via your Strata Manager.
4. Once the application has been submitted, it will be considered by the Body Corporate Committee in the next meeting, even if you have been granted pre-approval.

To assist the committee in making a reasonable decision, along with the Pet Application Form, you must supply the following information:

• A photograph
• Council registration/microchip details
• Proof of vaccination by copies of veterinary records

Please note that applications are non-transferable and are valid for the listed animal only.

When the time comes to put a personal stamp on your new home, we have compiled some helpful information to assist in your planning.

Our Design team has curated a list of interior stylists and high-quality brands that we have either worked with previously or received positive feedback about. Click the button below to access.

We encourage you to undertake your own due diligence before appointing a provider.

To ensure delivery and installation go smoothly, please refer to the following approximate key building and apartment access dimensions:

• Lift car: 2300mm high x 1900mm deep x 1400mm wide (less allowance for handrails).
• Lift door: 2100mm high x 1000mm wide (clear opening).
• Apartment entry door opening: 2340mm high x 870mm wide (clear opening).
• Basement:Carpark clearance height 2.3m | Ramp gradient of 1:5 at its steepest.
• Loading Bay Clearance Height: recommended max truck height 3.6m to allow for turning.

View our list of suggested suppliers here.

Alterations and improvements that affect the external appearance of your apartment, or the installation of hard floor finishes, will need body corporate approval prior to installation.

The addition of carpark storage systems, such as over bonnet storage, also require body corporate approval.

A Lot Alteration/Improvement Application Form can be submitted via your Strata Manger.

Please note, building services can sometimes affect the style and size of storage units that can be installed. For instance, if there is a fire sprinkler overhead there may be a maximum height restriction, or perhaps the presence of over bonnet storage will create challenges with manoeuvring in and out of the car space if you need to always park nose in.

We recommend requesting a site visit from your chosen installer as they can take such factors into consideration when providing their quote. If they foresee any challenges they may be able to propose an alternative custom solution.